Combined, our team of experts have over 100 years of experience in the installation and maintenance of data and voice communication solutions into hundreds of hotels throughout the UK and Channel Islands. Providing a bespoke level of service to each of our clients, we take our time to understand your project requirements, meeting your hotel needs whether that is providing the complete solution into a new hotel or integrating a single product into an existing operation.
Our team place you at the centre of everything we do, from the start of a project and after completion, providing your hotel with insightful data.
Our team place you at the centre of everything we do, from the start of a project and after completion, providing your hotel with insightful data.
Services
Our centralised monitoring systems ensure that 98% of issues are dealt with before you even notice.
Working with industry-leading training partners, we offer a huge range of training and support services, designed for your hotel.
From heat maps to complete infrastructure reviews, we offer a range of site surveys to suit your hotel's requirements.
We design and install complete network infrastructures, from cabling right through to complex multi-site networks.
Working with industry-leading training partners, we offer a huge range of training and support services, designed for your hotel.
From heat maps to complete infrastructure reviews, we offer a range of site surveys to suit your hotel's requirements.
We design and install complete network infrastructures, from cabling right through to complex multi-site networks.
We deliver, manage and maintain all core guest and back office related technology needs including network and infrastructure management, telephony and voicemail solutions, call accounting, in-room entertainment and of course Wi-Fi.
Our range of innovative solutions are designed to improve front and back of house data, voice, communications and streamline your operations.
Improve guest retention with our premium range solutions, which differentiate your hotel against others.
Our products allow us to offer you complete outsourcing of IT all from one company, with one team and one central point of contact.
Our range of innovative solutions are designed to improve front and back of house data, voice, communications and streamline your operations.
Improve guest retention with our premium range solutions, which differentiate your hotel against others.
Our products allow us to offer you complete outsourcing of IT all from one company, with one team and one central point of contact.
From call centre solutions, booking environments, and operator positions through to IP admin telephones and front of house devices, htm offer hosted, on-site and cloud-based telephony services which all integrate with front of house property management systems (PMS), delivering guest and staff related services where needed.
Our engineers can install and set up telephone systems to monitor and manage all kinds of communication throughout the hotel.
Easy and smooth call transfers, messaging access on multiple devices offering your guests additional facilities that adding value while delivering unparalleled customer service.
Our engineers can install and set up telephone systems to monitor and manage all kinds of communication throughout the hotel.
Easy and smooth call transfers, messaging access on multiple devices offering your guests additional facilities that adding value while delivering unparalleled customer service.
Having a fast and reliable Wi-Fi speed has become a key differentiator for the travelling guest, working with our partners we are able to offer a fully managed and maintained wireless network, which pushes the boundaries of innovation.
From the design of a solution to its delivery, you can have peace of mind in htm's engineering and project team to help your business needs.
With over 17 years' of experience in wireless technologies, we have the capability to understand wireless coverage across the most challenging of environments.
From the design of a solution to its delivery, you can have peace of mind in htm's engineering and project team to help your business needs.
With over 17 years' of experience in wireless technologies, we have the capability to understand wireless coverage across the most challenging of environments.
Our simple yet intuitive casting solution '2cast.tv' is an advanced streaming solution, which allows guests' to view content using a smart device and compatible apps i.e.
Netflix, Youtube, Amazon Prime and much more, guests can securely watch their own content using their own accounts, whenever they want, on any in-room TV.
Hotel Secret Service (a division of htm) utilises a smart messaging core, which translates messages into tasks or messaging outputs.
These can be delivered to smart devices, web pages, legacy devices or more.
Netflix, Youtube, Amazon Prime and much more, guests can securely watch their own content using their own accounts, whenever they want, on any in-room TV.
Hotel Secret Service (a division of htm) utilises a smart messaging core, which translates messages into tasks or messaging outputs.
These can be delivered to smart devices, web pages, legacy devices or more.
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